The Federal Trade Commission is set to scrutinize Amazon’s cash cow, the Prime subscription service, in a civil trial in Seattle, including tactics the FTC says get consumers to sign up and keep them from canceling.
https://www.wsj.com/business/is-amazon-prime-too-hard-to-cancel-a-jury-will-decide-1fb37816?mod=pls_whats_news_us_business_f